Thursday, February 20, 2014

The Ad Game


I work with Buyers in all price ranges and am always faced with unique challenges.  Every range has its own.  The Ad Game is designed to make me look bad to my Buyers and make it seem like I am hiding something, which, trust me, I am not.  I really and truly want to find you that property in that lower budget as much as you do and with your specifications it can be a challenge but one I willingly accept, so trust me when I tell you to ignore the Ads. It’s a game.

Scenario:
Buyer, lower budget, needs may include 2 washrooms, parking, not a Condo or Townhouse and no maintenance (condo/HOA) fee’s.  Preference is a Detached but Semi – Detached better.  In a housing market like the Greater Toronto Area where the average is about $400 000.00 on the really lower end, this is truly difficult but not unattainable.  Again, challenge accepted.

The Ad Game

“Hot New Listing $320 000.00 Amazing 3 Bedroom home, renovated call: 416-555-1212”
“Great Townhome $279 000.00, 3 Bedrooms with walkout to yard, call: 416-555-1212”

My client’s see these ad’s, immediately call me and demand why I haven’t showed them the property – it’s exactly what they are looking for and in their price range!

The Truth
Ad # 1 Truth… while it appears to be local (the agent has a local area code consistent with the GTA) it’s not.  I call the Agent who’s not excited by my call because I am not a potential client but just another ‘agent’ and find that the property is actually located an hour outside of the GTA.  An hour. That’s a huge commute. Huge.  I provide the info back to my client and they are disappointed.  I go so far as to send them the actual MLS listing so they see I am not trying to keep them from this great property and they realize that I am telling the truth and no, they are not willing to commute an hour, in low traffic.

Ad # 2 Truth... again, it seems right up their alley.  A townhome, okay, we can settle for a townhome, it’s under budget, why haven’t you showed it to me?  So again, I call.  Get the MLS number and send it over so my clients can read the fine print – specifically where it states that there are maintenance fee’s over 300-400 dollars a month – something they specifically do not or will not pay for.

I am not suggesting that real estate advertising is wrong or that the agents are doing anything unseemly.  In fact as real estate agents, we are held to Federal Laws on all advertising and could face both criminal and punitive penalties should we mislead the public.  What I am stating is this.  If you see an ad that doesn’t provide all the information and the price does seem too good to be true, it probably is.

A good advertisement wanting to sell the actual property instead of wanting to provide potential clients for the agent will tell you where the property is: what area and probably what street.  It will let you know that if it’s a Townhome, there’s maintenance fees.  If it’s intercity, there’s a mutual drive.  It will in a few short words provide the pertinent information and provide an MLS number or website info so that you can get more information instead of the agent trying to get information out of you, when you call.

When I sit down with a potential Buyer I have a check list of info that I use to begin my search on the MLS system.  It includes price, area, bedrooms, driveways, maintenance fee’s, washrooms, square footage and any other relevant information that can help me search accurately.  Sure I will search outside the ‘box’.  If your price range is so low that there are no listings, I may increase the range search by 10-20 thousand because maybe there is a listing in there that has been so long on the market that it may be negotiable.  I may see a listing that only has 2 bedrooms, when you need 3 but there is a potential 3rd bedroom in the basement.  I may decrease the number of washrooms you require because sometimes the search is about compromise but if you tell me you’d like to live in say, Mississauga – I am not looking in Whitby.  If you tell me that you require a home with its own driveway because you own a large Ford F150, I know that a mutual drive won’t work so I don’t include those in those I show you.
A responsible agent who cares about what their clients’ needs are will show them the properties as close to a match to their wish list as possible. 

Obviously there will always be compromises but our goal is to make you the most satisfied Buyer we possibly can.  I have access to all the MLS listings in the GTA long before you do and believe me, if a home comes up with your needs – you will know about it, that’s how the MLS is designed when used properly.

Don’t let the ads fool you, many are a game designed to bring the advertising agents new clients – and there’s nothing wrong with that, but trust in your own agent, they really are working diligently to find you the one that you want.

If you have any questions regarding real estate, are interested in interviewing me as your potential agent or would like some neighborhood info on prices, please contact me at your convenience.  Always here to help and always happy to meet new clients!

Nicole Kreutzberg
Realtor
Sutton West Realty Inc., Brokerage
(416) 388-7384

This blog is not intended to solicit those under agency agreement and has been written as the agents own opinion not to be used as legal advice or otherwise
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